In Tajikistan Ministry of labour employees are enhancing their soft skills to provide better services to the population in border areas

  • Thematic Component: 4. Improvement of Cross-Border Cooperation
  • Country: Tajikistan

From 15 to 17 May, the EU-funded Border Management Programme in Central Asia (BOMCA 10) organised a training for the representatives of the Ministry of Labour, Migration and Employment of the Population of Tajikistan on communication and provision of psychological support to the people.

This programme activity aims to empower participants to provide better support to people of the border districts and focuses on enhancing the communication and psychological skills of the ministry employees who directly work with the border regions’ populations and provide consultations.

BOMCA 10 experts introduced effective communication methods to the participants, stressed the potential of emotional intelligence methodology, as well as providing tools on psychological first aid. It is expected that the newly developed skills will further support the employees in effective communication with people residing in the regions they are responsible for.

This activity was organised in the framework of the Programme’s Component 4, “Improvement of Cross-Border Cooperation”, and is aimed at improving living conditions in border areas through local economic development, with a focus on human rights, gender equality and vulnerable groups.