BOMCA contributes to the digitalisation and optimisation of customs services in Kazakhstan and Tajikistan

Thematic Component: 3. Facilitation of Trade
Country: Kazakhstan, Tajikistan

From September 21 to 23 in Tajikistan and from September 26 to 28 in Kazakhstan BOMCA 10 held national workshop followed by technical assistance on the improvement of customs processes and e-services, related to electronic submission and processing of customs documents, as well as the development of a “single window” in Central Asian countries.

This activity was organized for the Tajik State Customs service and Kazakh Customs Administration and “Single Window” Unit under the State Revenue Committee specialists responsible for planning, development and implementation, as well as further maintenance and improvement of the customs declaration systems, digitalisation and automation of customs processes and declaration systems, analysis of business processes and defining user requirements for their improvement.

Based on the workshop’s findings, experts from the National Customs Board and State Revenue Service of Latvia identified and recommended measures to optimise customs processes through further digitalisation and automation.  

Also, the national workshop analysed the existing customs information systems covering the main customs processes, the integration with other systems as well as integration into the single window system in Kazakhstan and Tajikistan as well as the follow-up of relevant recommendations elaborated during the previous phase of the programme (BOMCA 9).

This workshop is organised in the framework of BOMCA Component 3 “Facilitation of Trade”, and is implemented by the State Revenue Service of the Republic of Latvia, which aims to further support the regional economic integration process.